I’m Fiona Charles. I consult, write, speak, and conduct interactive workshops on software test management and testing, to help clients in large and small organizations address their unique software testing opportunities.
With more than 30 years experience on challenging software development and integration projects in diverse business domains, I know that no single set of standard processes or “best practices” will work everywhere, and in all circumstances.
Good testing requires thinking. I bring Quality Intelligence to every software testing problem I tackle.
I work with managers and teams to understand the specific business challenges of software implementation in your organization, and identify which of them can be addressed by software testing and test management. I recommend practices that will best cover your needs in your circumstances, with a practical roadmap for achievable improvements to your testing and test management.
I work with each client to:
I also manage testing on challenging projects, specializing in:
Contact me if you want to align your organization’s testing to your business challenges.